Vegan Cats
100% Vegan Products
Site Search:
Advanced Search
Vegan Essentials
Vegan Cat Food
Vegan Dog Food
Vegan Cat & Dog Starter Packs
Vegan Cat & Dog Treats
Collars & Leashes
Vegan Diatery Supplements
Bath Care & Shampoo
Books & DVD's
Vitamins & Therapeutics
Vegan Essentials
All Products
Vegan Essentials
Vegan Essentials

Vegan Owned and Operated since 1999
Frequently Asked Questions About VeganCats Ordering Shipping Information Can Cats and Dogs be Vegan? Contact Us

Contact Us?

The best way to contact us is always with email as it is checked roughly 14 hours out of each day, well past the time our phones are closed down for the day. To ensure that your letters are answered promptly, please send them to the appropriate address, which is

For questions about our products, nutritional information, and general advice or recommendations for your companions, please check our FAQ first. Please email us if the answers to your questions cannot be found in the FAQ section.

For questions regarding shipping or other policies, please first check our policies page. For tracking information please consult the shipping notification email sent to you at the time your order ships (it will contain your tracking number and a link to track it directly). For other questions about a specific order send email to If possible, please send a "Reply to" to your order confirmation email and make sure that it contains the original message text. Otherwise, please make sure to include the full name that was used when you placed the order, your order number (if available), and let us know the approximate date that the order was placed.
If you need to call regarding an order or if you have any product questions, please call us toll-free at 1-866-88-VEGAN (USA and Canada only - all other countries call 262-574-7761). If you would like to send us a fax, please call 1-262-574-7762.

Our office hours are from 9 AM to 5 PM Monday through Friday. This telephone number is the same one that also calls our office for as well, and if you have any questions regarding products or orders from that website we can assist from the same number.

We cannot always keep up with call volume and occasionally we are all in the warehouse or doing order pickups and you may get put to our voicemail. If you do not get through on your call to speak with someone in person we ask that you leave your name, telehone number, and if possible, a brief message with your question and we'll call you back as soon as possible to assist with whatever you need.
Address has a new mailing address:

1701 Pearl St.
Unit 8
Waukesha, WI 53186

© 2010 Questions? Please email All rights reserved.
Images are not to be used without expressed consent of

Privacy Policy | Shipping Policy | Return Policy
Vegan Vegan Right